Expertise.

AI Research Methodologies.

AI-Powered Research Tools expert in using AI to scale qualitative research (1,000+ interviews)

Mixed-Methods AI Research combining traditional UX methods with AI-specific approaches

Use Case Taxonomy & Customer Insights systematic frameworks including personas, JTBD, journey mapping,and customer use cases

AI Product Categories.

Foundational AI Models core LLM and AI system research

B2B AI Applications enterprise tools, developer platforms, workplace productivity

B2C AI Applications consumer-facing AI products and services

Bridging Technical & User Perspectives.

User Research Translation showing technical teams how user research makes their AI products more successful

Technical team Collaboration bridging the gap between user insights and AI development priorities