About me.
I help companies turn breakthrough technology into breakthrough products.
I specialize in AI product research, combining strategy, research, and user-centered design to help teams uncover new growth opportunities. Before AI became mainstream, I was building research practices at scale - leading teams at Lyft that influenced $3.6B in revenue and helping establish McKinsey Design as a 400-person practice.
Now I focus on helping AI companies turn their technical breakthroughs into products people love. I've been the first user researcher at multiple AI companies, establishing research practices that help teams become user-centered without losing their technical edge. My work ensures that groundbreaking technology becomes genuinely valuable and intuitive for everyday users.
I have a passion for mentoring founders and connecting them with the broader investment community, serving as an Expert Advisor to Insight Partners portfolio companies and a Mentor to early-stage founders at Antler and the Berkeley SkyDeck Fund. My previous experience includes leadership roles at various design agencies including LUNAR, Method, and Organic.
I hold an MBA from UC Berkeley Haas School of Business (highest distinction) and an MA from Yale University. Born and raised in London, I now live in San Francisco with my wife and three children.
Current Focus: Pioneering research methodologies specific to AI products, from LLM applications to AI developer tools.
Location: San Francisco Bay Area
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